Archive for the 'Call Center Jobs' Category

Call Center Trainer - Job Code: CCT 0018

Call Center Trainer - Job Code: CCT 0018
Location: Malir – Karachi , Pakistan

Job Description:

The Trainer will be responsible for training new hires for international projects on product knowledge (Inbound & Outbound), CS skills, Sales Techniques & also refresher trainings for existing employees.

Accountabilities / Responsibilities:

  • Proven track record and understanding of Sales / CS campaigns and Call Center environment.
  • Prior experience of training agents in a call center (minimum 1 year)
  • Extensive communication and language skills
  • Strong command over verbal and spoken English
  • Good working exposure of Microsoft office and internet
  • Good analysis skills

Required Qualification / Experience:

  • At least bachelor’s degree
  • Well groomed personality
  • Call center experience (Minimum 2 years)

Salary and Benefits:

  • Attractive Salary would be offered to the right candidate as per desired skills and Experience.

Apply Procedure:

Email your C.V at , Please mention “Job Title or Job Code” in the subject
line.

Spanish-Speaking Professionals Required in Karachi.

An American Offshore Back-Office in Karachi, Pakistan is currently hiring the Professionals with the ability to Communicate in Spanish Language. All our employees get the following benefits:

  • Handsome Fixed-Salary Packages.
  • Pick & Drop Facilities.
  • A Combination of Professional & Friendly Working Environment.
  • Exclusive Atmosphere.
  • Permanant Employment.

Both Males and Females living in Karachi can apply. Interested Candidates should send their resumes at: or call at 0300-3524106 after 9:00 pm (Evening).

Customer Support Engineer

DeviceAnywhere is a dynamic VC funded startup that is pioneering the use of user experience management in mobile product lifecycles. We are the market-leader in our space. Our customers include some of the biggest Mobile Operators, Handset Manufacturers, Wireless Service and Content Providers in the industry. DeviceAnywhere is headquartered in the heart of Silicon Valley in San Mateo, California. Additional sales offices are maintained in the UK, Europe, Japan and the Middle East.

DeviceAnywhere is looking for an intelligent professional, who is highly motivated and extremely organized to join our Customer Support Staff in our Development Center in Karachi, Pakistan. Ability to analytically resolve product inquiries, devise practical solutions & discover defect “work-arounds” are core traits for this position. This person will be expected to build upon the current support process for responding to customer incidents, by adding process steps, documentation, and automation.

Responsibilities:

  • Log, research and resolve inquiries placed to Customer Support, ensuring a high level of service & customer satisfaction
  • Complete all communications with customers via email and phone
  • Initiate escalation as appropriate
  • Support team members in resolving issues through technical research
  • Report unreliability in product design, maintenance issues, defects and bugs

Requirements:

  • BS in Computer Science
  • Understanding of customer support processes
  • Dependable and reliable with customer follow up
  • Ability to manage customer expectation and to deal effectively with customer, peers and management
  • Ability to prioritize, be flexible, perform responsibilities and work well in a fast paced environment
  • Excellent written and oral communication skills
  • Must be fluent in English
  • Basic knowledge of Mobile Technology
  • Good organizational skills and attention to detail
  • Ability to work independently and in a team environment
  • 1+ years experience in Technical Customer Support / Call Center
  • 1+ years experience in the computer software industry

Interested candidates may send their resume to . For additional information about the company, look us up on the web: www.deviceanywhere.com

Please note: only short listed candidates will be contacted. Candidates having a networking background are requested not to apply.

Java Developers

There are two companies who are “searching” for software developers for thier Karachi offices. Some details are given below.

Workforce Software Inc.

  • Position is Senior Software Developer and involves hands on work in design and programming.
  • Managerial skills and experiance as manager is also preferred but not required.
  • 3-5+ years experiance in development.
  • Platform is JAVA but prior experiance in JAVA is not neccessary.
  • Very strong OOPs, problem solving skills, data structures and general programming skills are required.
  • Convenient 5 days (40 hours/week) schedule.
  • Salary starting from 80K depending upon the interview performance and experiance.
  • Full 1-2 month salary annual retention bonuses based upon performance.

Active Capital IT Pvt. Ltd.

  • Position is Senior Software Developer and involves hands on work in design and programming.
  • 1-4 year experiance in development.
  • Platform is JAVA, iPhone, Android and other mobile platforms.
  • Strong progamming and problem solving skills.
  • Convenient 5 days (40 hours/week) shcedule.
  • Salary from 30K - 80K depending upon interview performance and experiance.

Interested people, please forward CVs to .

Call Center agent

Job Title:      Call center Agent
Industry:     Call Center
Category:     Telemarketing
Job Type:     Permanent ( thirdshift )
Job Location:     Karachi
Gender:     Male/Female
Age:     19 years - 24 years
Minimum Education:     Intermediate
Career Level     Entry Level
Minimum Experience:     Fresh
Work Permit:     Pakistan
Required Travel:     Not Required
Salary Range:     PKR. 7,000 to 10,000/month
Apply By:     Mar 1, 2009
Posted     Feb 12, 2009

Job Description:

  • Call center requires Call Center Agents for their UK Outbound Process
  • Shift Timings from 2pm to 2am (noon to midnight)
  • Basic Salary is Rs 7,000
  • Candidate Should Be From Gulshan-e-Iqbal, Gulistan-e-Jauhar Or Near By

Skill Required:

  • Must be a good personality,
  • good command over English,
  • proficient in Ms Office.
  • Should be a self motivated, target oriented, committed and hard worker.
  • Confident
  • Good communication skills
  • Good convincing power
  • Team Player
  • Can work under pressure.

Basic responsibilities include to make out bound calls to clients in UK, candidates who can speak English and able to work night shifts are encouraged to apply. Send your resume to .

Alliance-US/UK Based Call Center Seeking CSR/TSR

Alliance Services US/UK based Call Center seeking Agents to join in sales/customer support team for their Lahore-Pakistan office.

Females and Males both are more than welcome to join in from today.

Shifts Available: Evening(3pm to 8pm) and Night(11pm – 7am).

Part Time and Full Time

  • Earn Rs. 10,000 Basic Fixed Salary a month.
  • Commissions each sale on the top of the Basic Salary
  • High Monthly Wage with good and professional environment.
  • Don’t miss a Chance to Earn Rs. 20,000+/- a month.

Job Requirment

  • Fluent English
  • Good Communication Skills
  • Self Starters
  • Good Achievers

Apply promptly and start a good earning career with us today

Contact:

Mr. Shams ul Islam

Address:

Alliance Services

Office #6 Second Floor, Capri Center, Firdous Market, Gulberg-III Lahore

Office:                         042-5944717

Cell  :                          0321-440856

Send in your Resumes/CV’s on Email:

Job opportunity for males and females with good English Communication skills.

An American Off-shore Back-office is currently hiring CSRs and employees for other jobs, providing following benefits to all:

  • Permanent Employment.
  • Fixed Salary.
  • Pick and Drop Facility.
  • Exclusive working environment.

The Candidates MUST have following skills and abilities before applying for the job:

  • Good interpersonal communication skills in English Language.
  • Ability to work in rotating schedule, especially in Night hours and during weekends.

Both Males and Females can apply. Send your Resumes at: or Call 0300-3524106 for further information. (Call after 7:00 pm)

Multiple Jobs @ Winson services

Winson Services is a business solution company based in UK, specialized in a wide range of services including web design, software development, search engine marketing, customized application development for B2B and B2C, custom e-commerce solutions, offshore outsourcing services, web hosting and domain name registration services.

We have following vacancies in our Karachi offices

1) Job Title:      Call Center Agent
Job Description:Candidate must be Fluent in English. Must be good in communication.
Industry:     Information Technology
Job Type:     Full Time
Job Location:     Karachi
Gender:     Female
Minimum Education:     Intermediate
Career Level     Entry Level
Minimum Experience:     1 Year
Work Permit:     Pakistan

2) Job Title:      Medical Transcriptionist
Job Description:Listening to recordings and typing the exact thing with 99% accuracy.       She must have good communication skills and fluent in english.
Industry:     Information Technology
Category:     Client Services
Job Type:     Full Time ( rotating )
Job Location:     Karachi
Gender:     Female
Minimum Education:     Intermediate
Career Level     Entry Level
Minimum Experience:     1 Year
Work Permit:     Pakistan

Pls email your latest CV to with the appropriate job title in the subject line.

Job for Call Centre Agents

VertiCity Pvt.Ltd. is dedicated to providing value added BPO services with our unique development approaches.

Job for: Call Center Agents
Industry: Call Center
Category: Customer Support
Job Type: Permanent
Job Location: Karachi
Gender: Male
Minimum Education: Not Required
Minimum Experience: Not Required
Apply for:
Salary Range: PKR. 15,000 to 20,000/month

Job Description:
You must be fluent in English with an American accent. Must be willing to work in night shifts.

Skills Required
Fluent in english, American Accent

TSR vacancies open at GCC

Required Professional, Energetic, Career oriented people who are available to work in night and evening shifts, able to handle customer support. Perform in a challenging atmosphere to meet performance and quality metric goals. Previous call center experience particularly in a sales environment is a plus. We offer- Relaxed working environment - Sales based Incentives- Frequent growth- Handsome salary package.

Contact at:

Global Contact Centre39-40 F

Al-Mairaj
Plaza Gulberg II,
Lahore
Tel: 042-5787908Email:

Call Center Manager required for SAUDI ARABIA

Call Center Manager required for Saudi Arabia (NEW)

Job Code: TR-00106
Job Title: Call Center Manager
Qualification: BSC in IT or Engineering

Job Description:
This is a fantastic opportunity to join one of the leading and fast growing travel agency in Saudi Arabia for initiating, operating & managing the Call centre setup. The candidate must possess the following:

  • Having 5+ years experience in designing, setup, and managing big round the clock Call centre (inbound and outbound)
  • Travel industry experience is highly advantageous
  • Must have ability to select the right technology to align the call centre objectives with organization’s vision
  • An excellent coach, team player, motivator with excellent communication and managing teams skills
  • Liaison with supervisors, team leaders, operatives and third parties to gather information and resolve issues
  • Flexible and willing to go the extra mile
  • Maintaining an up-to-date knowledge of industry developments, technology trends and involvement in or membership of networks
  • Diversify and improve the operational activities by exploring new ideas and implementing marketing schemes in coordination with concerned departments
  • Setting, customer service targets and planning areas of improvement
  • Proactive in approach, directing and mentoring to Team Leaders and agents within the Corporate Customers Call centre & Customer Service centre
  • Can manage the performance of client campaigns and develop best practice through process improvements (quality, profitability and service delivery)
  • Can propose fresh ideas and work with marketing team to improve Corporate Customer support

URGENTLY SEND US YOUR RESUME WITH “CALL CENTER MANAGER” IN SUBJECT TO .

ParagonEDS

Phone Banking Officers Required for Karachi

We are a large financial group, require Phone Banking Officers for our Inbound Contact Center.

Job Title:   Phone Banking Officer.
Education:   Graduate.
Experience:   1 to 2 Years.
Banking Call Center Experience will be preferred.
Skills Required:   Excellent Spoken English.
Confidence and Self-Motivation.
Job Type:   Permanent.
Job Location:   Karachi, Pakistan.
Salary Range:   PKR. 15,000 to 20,000/month.

send your resume to latest by August 06, 2007.

3D Flash Developer

A top quality 3d flash developer is required on a rolling 3 months contract basis.

Candidates should be able to show previous experience in website designing, 3d flash and action scripting. Good salary package would be offered to prospective candidates.

Please send your detailed resume to .

staff required in lahore

Staff Required In Lahore

Staff for call center required. We are offering a good pay.

Requirements:

  1. Preferably be educated, bright and talented.
  2. Should be able to communicate sharply and fluently in English in American accent.
  3. Should have a technical knowledge and experience of IT recruitment.

For more details contact Ammar at .

Call Center Agents Required

We are large call center in Pakistan, working for telemarketers for U.S and Canadian Projects, looking for call center agents for evening and night shifts. Please read the details before applying:

Skill Requied:

  • Fluency in English Language
  • Confidence and Self-Motivation
  • Sales Skills (Experience an asset
  • People’s Person
  • Honest Individual

We Offer:

  • Handsome Salary & Commissions
  • On job Training & Support
  • Opportunity for career advancement
  • Job Security
  • Friendly Environment

We are conducting Walk-in interviews. For walk-in intervies note following information.

HRDC
Uzma Plaza (Al-Habib Islamic Branch Bulding)
3rd Floor, Plot 20/A, Shahra-e-Faisal,
Opp. Lal Kothi, Block-6, P.E.C.H.S. Karachi
Phone: 021-439-3278

Email:

TSR , CSR , Graphics opening

TSR , CSR & Graphics opening

Super Soft is a leading software development firm that specializes in custom intranet and e-business software applications and the design, development, and hosting of corporate websites.Our focus is on providing business and technology integration solutions than merely proposing them. We help accelerate business growth by developing innovative IT products and services for our clients to achieve a higher level of operational excellence through optimum integration of information, processes, and technology through the application of emerging technology and transformation solutions.

We need following staff on urgent basis. Attractive salary and other benefits are offered.

job Title: Tele Sales Reprsentatives (TSRs) ( 20 posts Male & Female )
Industry: Call Center
Department: Marketing
Job Type: Permanent ( firstshift )
Job Location: Lahore, Pakistan
Age: 18 years - 30 years
Minimum Education: Matriculation
Career Level Entry Level
Minimum Experience: Not Required
Work Permit: Pakistan
Salary Range: PKR. 8,000 to 25,000/month

Job Description:

  • It is a telemarketing job we are running both USA n UK campaigns .
    • UK timings (5pm-12am)
    • USA timings (12am-8am)
  • located in Model Town Ext.

Job Title: Internee Graphics Designer ( 3 Posts )

Industry: Information Technology
Department: Information Technology & Automation
Job Type: Permanent ( firstshift )
Job Location: Lahore, Pakistan
Minimum Education: FA
Minimum Experience: No experience
Work Permit: Pakistan
Required Travel: Not Required
Salary Range: PKR. 5000 to 8000/month

Job Description:
The ideal candidate should

  • be Creative
  • have considerable knowledge of Photoshop, Illustrator, Flash.
  • have considerable web designing experience.

Job Title: Front Desk Officer ( 2 Posts Female only )
Industry: Office
Department: Administration & General Management
Job Type: Permanent ( firstshift )
Job Location: Lahore Pakistan
Gender: Female
Minimum Education: Matriculation
Minimum Experience: No Experience
Salary : PKR. 7000 to 8000/month

Job Description:

  • Professionally administer all incoming calls
  • Ensure phone calls are redirected accordingly
  • Greet guests in a professional, friendly, hospitable manner
  • Maintain the visitor area
  • Assist in the ordering, receiving, stocking and distributing of office supplies.

Job Title: Receptionist & Telephone Operator ( 2 Posts Female only )
Industry: Office
Department: Administration & General Management
Job Type: Permanent ( firstshift )
Job Location: Lahore Pakistan
Gender: Female
Minimum Education: Matriculation
Minimum Experience: No Experience
Salary : PKR. 7000 to 8000/month

How to apply:

  • Send ur complete CV on not late than 20 Apr.
  • Please name the resume file as your first and last name (e.g., AliRaza.doc)
  • We are an equal opportunity employer and Females are encourged to apply for all posts.
  • Apply by April 20, 2007.

Waqar Ahmed,
HR Manager,
Super Soft Pvt Ltd, Lahore

TSR , CSR & Graphics opening

Super Soft is a leading software development firm that specializes in custom intranet and e-business software applications and the design, development, and hosting of corporate websites.Our focus is on providing business and technology integration solutions than merely proposing them. We help accelerate business growth by developing innovative IT products and services for our clients to achieve a higher level of operational excellence through optimum integration of information, processes, and technology through the application of emerging technology and transformation solutions.

We need following staff on urgent basis. Attractive salary and other benefits are offered.

job Title: Tele Sales Reprsentatives (TSRs) ( 20 posts )
Industry: Call Center
Department: Marketing
Job Type: Permanent ( firstshift )
Job Location: Lahore, Pakistan
Age: 18 years - 30 years
Minimum Education: Matriculation
Career Level Entry Level
Minimum Experience: Not Required
Work Permit: Pakistan
Salary Range: PKR. 8,000 to 25,000/month

Job Description:

  • It is a telemarketing job we are running both USA n UK campaigns .
    • UK timings (5pm-12am)
    • USA timings (12am-8am)
  • located in Model Town Ext.

Job Title: Internee Graphics Designer ( 3 Posts )
Industry: Information Technology
Department: Information Technology & Automation
Job Type: Permanent ( firstshift )
Job Location: Lahore, Pakistan
Minimum Education: FA
Minimum Experience: No experience
Work Permit: Pakistan
Required Travel: Not Required
Salary Range: PKR. 5000 to 8000/month

Job Description:
The ideal candidate should

  • be Creative
  • have considerable knowledge of Photoshop, Illustrator, Flash.
  • have considerable web designing experience.

Job Title: Front Desk Officer( 2 Posts)
Industry: Office
Department: Administration & General Management
Job Type: Permanent ( firstshift )
Job Location: Lahore Pakistan
Gender: Female
Minimum Education: Matriculation
Minimum Experience: No Experience
Salary : PKR. 7000 to 8000/month

Job Description:

  • Professionally administer all incoming calls
  • Ensure phone calls are redirected accordingly
  • Greet guests in a professional, friendly, hospitable manner
  • Maintain the visitor area
  • Assist in the ordering, receiving, stocking and distributing of office supplies.

How to apply:

  • Send ur complete CV on not late than 20 Apr.
  • Please name the resume file as your first and last name (e.g., AliRaza.doc)
  • We are an equal opportunity employer and Females are encourged to apply for all posts.
  • Apply by April 20, 2007.

Waqar Ahmed,
HR Manager,
Super Soft Pvt Ltd, Lahore