Experienced Customer Service Representatives required (Karachi-Pakistan).

Required Skills & Experience:

• Candidates with more than 2 years experience of dealing with American or Canadian customers/clients, or working in a similar capacity will be preferred.
• Fluent spoken and written English with a Neutral, American or British accent.
• Good listener with effective communication skills.
• Professional, mature, cooperative and responsible.
• Strong sales skills.
• Effective team player.
• Energetic and customer service oriented.
• Excellent phone etiquette and correspondence skills.
• Must be willing to work weekends and revolving shifts as needed.
• Above average computer skills, candidates familiar with Microsoft Office (word, excel, outlook) will be preferred.

Job Description (*including but not limited to):

• Resolving billing issues, disputes and technical failures.
• Coordinating with sales, service and shipping departments
• Providing services and remote support to clients and customers.
• Communicating with clients and customers via phone, email and live chat support.
• Contacting potential clients and customers via phone and email, to persuade them to purchase, retail and or use our products and services.
• Providing technical support and troubleshooting.

If interested, email your C.V./Resume along with a cover letter (preferably detailed) to 

Shortlisted candidates will receive a call and email with interview timings and directions.  To inquire about the status of an application, call +92 301 2913652 (Edward Franklin) from 3PM to 6PM.